Privacy Policy

This Privacy Policy explains how LeadAgentX.ai ("LeadAgent", "we", "us") collects, uses, shares, and protects personal information when you use our website and AI-powered investor discovery, matching, and fundraising services (the "Services"). It also describes your privacy rights and how to exercise them.

1. Information We Collect

We collect the following categories of information:

• Account information: your name, email address, and password (passwords are stored only as securely hashed values by our authentication provider)
• Company and fundraising information: your company name, website, description, team size, funding stage, target raise, geography, and other details you submit or that we analyze about your company
• Billing information: subscriptions are processed by our third-party payment provider (PayPal). We do not store your card numbers; we keep records of your subscription status and payment history
• Usage information: pages viewed, features used, searches performed, and device and browser information collected through cookies and similar technologies

2. Company and Investor-Related Information

To provide the Services, we process information about your company and about potential investors. Investor information is compiled from publicly available sources and third-party data providers and is used solely to generate matches, scores, and reports for our users. Your company information is processed to produce your investor matches and fundraising insights.

3. How Our AI Analyzes Information

We use artificial intelligence and large language models to analyze your company website, information you submit, and publicly available information about investors and markets. When you request a search, match, or report, relevant data may be sent to third-party AI providers strictly for the purpose of generating your results. We do not use your content to train models for the benefit of third parties beyond what is needed to provide the Services.

4. Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Services are used. We use analytics tools ([PLACEHOLDER: analytics providers, e.g. Google Analytics, PostHog]) to measure usage and improve the Services. You can control cookies through your browser settings; disabling necessary cookies may affect some functionality. Analytics may be disabled for your account on request.

5. Payment Processing

Payments and subscriptions are handled by PayPal under its own privacy policy. When you purchase a subscription, PayPal collects and processes your payment details. We receive only the information needed to confirm and manage your subscription, such as subscription status, plan, payer name, and payer email.

6. Email Communications

We send transactional emails (account verification, password resets, receipts, subscription notices, and service-related messages) that are necessary to operate the Services. We may also send marketing emails about features, offers, and fundraising resources if you have opted in. You can unsubscribe from marketing emails at any time using the link in each email or by contacting us; we will always send essential service emails.

7. Data Storage and Security

We store your information on secured cloud infrastructure with access controls, encryption in transit, and auditing. Only authorized personnel and systems can access personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; however, we take reasonable measures designed to protect your information from unauthorized access, alteration, and destruction.

8. Third-Party Service Providers and AI Processing

We rely on third-party providers for hosting, authentication, payments, email delivery, data enrichment, and AI processing. These providers process information on our behalf or as independent controllers under their own policies. We share information with them only as needed to deliver the Services and manage our business.

9. International Data Transfers

We operate globally, and our providers may store or process information in countries other than your own, including the United States. Where required, transfers are supported by appropriate safeguards such as standard contractual clauses. By using the Services, you understand your information may be transferred to and processed in such countries.

10. Data Retention

We keep personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Account and subscription data is retained while your account is active and for a reasonable period afterwards ([PLACEHOLDER: retention period after account closure]). You may request earlier deletion of your data subject to the rights below.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Export your data in a portable format
• Delete your personal information, subject to legal retention requirements
• Object to or restrict certain processing, including direct marketing
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

These rights include those under the EU/UK General Data Protection Regulation (GDPR) and equivalent laws such as the CCPA/CPRA, where applicable. To exercise any right, contact us at [PLACEHOLDER: privacy contact email]. We will respond within the timeframe required by applicable law and may ask for information to verify your identity.

12. Children's Privacy

The Services are not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date, and material changes will be communicated where practical. We encourage you to review this page periodically.

14. Contact Us

Privacy questions, requests, or complaints can be sent to [PLACEHOLDER: privacy contact email and mailing address].